Government of Jamaica

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JOB PURPOSEUnder the supervision of the Department Head – Business Analysis, the Business Analyst II will assist clients in assessing and determining solutions to meet business goals and objectives.  This includes eliciting, analyzing, documenting and managing the business requirements, formulating conceptual models, developing and maintaining systems and business designs.  The Business Analyst II will also assist in implementation facilitation of business solutions.REQUIREMENTS:Bachelor’s Degree in Computer Science or equivalent from a recognized tertiary institution.Experience in the... read more
JOB PURPOSEUnder the supervision of the Department Head – Business Analysis, the Senior Business Analyst will work with the related business teams, both internal and external, in assessing and determining solutions to meet business goals and objectives and determine the best way to design new processes and solve process-related problems.  The Senior Business Analyst is also responsible for proactively generating and compiling reports based on his/her findings, complete with recommended improvements to, or new requirements for business process and operational procedures.REQUIREMENTS:Essential:... read more
Job Purpose:Under the supervision of the Director, Programme & Relationship Management Division, the Department Head – Client Relations has primary responsibility for strategically overseeing the company’s relationships with its clients. The incumbent is responsible for the planning, execution and monitoring for a diverse range of customer retention activities that aim to improve customer satisfaction and loyalty. The Department Head is also responsible for understanding the customers’ business and systems, competitor products, and emerging industry trends that will impact the customers’... read more
Under the management of the Manager, Systems Management & Services, the role of the Senior System Administrator is to develop and enhance operating system (OS) and middleware systems; ensure the integration of operating systems, middleware and applications; identify technologies that may enhance the overall technical solution, ensure consistency in the reliability, performance and quality of integrated solutions, and ensure that standards and recommended best practices are adhered to in all software system design, configuration and implementation.REQUIREMENTS:  Bachelor’s Degree in... read more
The Site Support Engineer II is responsible for maintaining and supporting the Computer Hardware, Operating System, End-User Application Software, Local and Wide Area Network (LAN/WAN), Uninterruptible Power Supply (UPS) and Standby Generator Infrastructure of multiple  computing environments located in the Western region of Jamaica. The incumbent will be responsible for ensuring consistency in maintaining a secure, reliable and efficient computing environment at assigned sites by effecting sound project implementation, focused on-site corrective and preventative maintenance.  He/she will... read more